WARRANTY:

For all commercial, residential and industrial painting projects that Rau Painting Services completes in Ontario, a 3-year limited warranty (from completion date) is provided. Our warranty covers peeling, flaking and/or blistering due to defective workmanship and/or defective material. The work will only be covered if the customer has paid Rau Painting Services in full for work completed and retains the original contract. Providing these conditions are met, our painters will perform repairs for the original client on areas where peeling, flaking and/or blistering have occurred, without any cost to the client. We will not exceed repairs outside of the original job scope in said contract. 

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Rau Painting Services warranty excludes:

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• Cracks in plaster and / or drywall
• Galvanized metal
• Moisture damage, mildew, rust, rotten wood, disintegrating metals etc.
• Interior varnished surfaces
• Peeling of previous paint layers
• Significant temperature changes
• Building settlement or shifting causing cracks or tape tears
• Moisture intrusion
• Work where Rau Painting Services did not supply the paint
• Damages caused by abuse or accident
• Damages or defects caused by fire, flood, acts of god, extreme weather conditions, misuse, alterations, vandalism, negligence or other similar causes beyond the control of Rau Painting Services 
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Please note that Rau Painting Services 3-year limited warranty is non-transferable.

PRIVACY POLICY:

Your privacy is important to us. It is Rau Painting Services 's policy to respect your privacy regarding any information we may collect from you across our website, http://www.raupainting.com, and other sites we own and operate. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third parties, except when required to by law. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 1 January 2020.